Hello! It sounds like you're having an issue with your FitMe app subscription being cut short, even though it should last for 90 days. Let’s work through this together and see if we can resolve it.
To start with, could you please clarify what you mean by "the app on my phone stops at 60"? Are you experiencing app access issues, or is there a discrepancy with renewal or cancellation notifications? Understanding this will help me guide you better.
Once I have more details, I can offer specific troubleshooting steps.
It seems like the FitMe app is summarizing your current workout progress as "60/60 days," which could imply a couple of possibilities. Typically, in fitness apps, the display might mean that you have completed 60 days of a particular program or challenge that was designed to span two months3.
Given your subscription is supposed to cover 90 days, it's possible that the workout program is divided into phases. Here are a couple of possibilities to consider:
1. 60-Day Phase Completion: You might have completed a 60-day phase, and there could be another phase or set of workouts planned for the remaining 30 days. Check to see if there's an option to progress to a new workout plan or if the app prompts upcoming workouts after completing the current 60-day summary.
2. Subscription Error: There may have been an error with your subscription plan or program duration setting that needs addressing. It would be helpful to verify your subscription details in the account or subscription settings of the app to ensure that it reflects your purchase correctly.
To move forward, consider checking the app’s settings or upcoming workout schedule, and if everything seems correct but you’re not seeing new workouts for the remaining 30 days, contacting FitMe support might be a good next step. This way, they can look into your account details specifically: [email protected].
If you’d like any specific guidance on accessing these settings or contacting support, feel free to ask!
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Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
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Hello! It sounds like you're having an issue with your FitMe app subscription being cut short, even though it should last for 90 days. Let’s work through this together and see if we can resolve it.
To start with, could you please clarify what you mean by "the app on my phone stops at 60"? Are you experiencing app access issues, or is there a discrepancy with renewal or cancellation notifications? Understanding this will help me guide you better.
Once I have more details, I can offer specific troubleshooting steps.
The FitMe app on my phone says 60/60 days. Do I use these workouts for another 30 days? Or will there be 30 more workouts forthcoming? Please clarify.
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
Followed by
It seems like the FitMe app is summarizing your current workout progress as "60/60 days," which could imply a couple of possibilities. Typically, in fitness apps, the display might mean that you have completed 60 days of a particular program or challenge that was designed to span two months3.
Given your subscription is supposed to cover 90 days, it's possible that the workout program is divided into phases. Here are a couple of possibilities to consider:
1. 60-Day Phase Completion: You might have completed a 60-day phase, and there could be another phase or set of workouts planned for the remaining 30 days. Check to see if there's an option to progress to a new workout plan or if the app prompts upcoming workouts after completing the current 60-day summary.
2. Subscription Error: There may have been an error with your subscription plan or program duration setting that needs addressing. It would be helpful to verify your subscription details in the account or subscription settings of the app to ensure that it reflects your purchase correctly.
To move forward, consider checking the app’s settings or upcoming workout schedule, and if everything seems correct but you’re not seeing new workouts for the remaining 30 days, contacting FitMe support might be a good next step. This way, they can look into your account details specifically: [email protected].
If you’d like any specific guidance on accessing these settings or contacting support, feel free to ask!