Hi! I’d like to help get this sorted out for you. Just to clarify: you mentioned you were told you could enter your 35 receipts starting on September 20th, but now it's September 23rd and you're still unable to enter them, correct? Could you let me know what exactly happens when you try to enter the receipts? For example, are you getting any error messages or is the option to enter receipts just not available?

Once I get a better idea of what’s going on, I can help you with the next steps to resolve this.

It says unavailable, and next message says try on 23rd I did this am same message keeps coming up

Thanks for the extra info! Since the message still says to try again on the 23rd even though today is already the 23rd, it sounds like there could be a slight glitch with the app recognizing the date or enabling the receipt entry for you.

Let's try these steps to troubleshoot:

1. Force Close and Restart the App:
- On your iPhone, swipe up from the bottom and pause in the middle (or double-click the Home button if you have one) to open the app switcher.
- Find the Fetch app and swipe it up to close it completely.
- Then reopen the app and try to enter your receipts again.

2. Check Date & Time Settings:
- Go to Settings > General > Date & Time.
- Make sure "Set Automatically" is enabled, so your phone has the correct current date and time.

3. Restart Your iPhone:
- Sometimes a simple restart resolves temporary glitches. Hold the power button and slide to power off, then turn it back on and try again.

4. Update the App:
- Open the App Store and check if there’s an update available for Fetch. If yes, update it and retry entering receipts.

If after these steps the message still persists, it might be a server-side delay or account-specific issue. In that case, I’d recommend reaching out directly to Fetch support at [email protected] with a screenshot of the message and details you’ve shared here.

Let me know how it goes after trying these! Are you satisfied with the solution I provided so far?