[Fetch] Will not go past the fetch photo

R
Rose
7 months ago In Fetch
Will not go past the fetch photo

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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7 months ago

Hi there! I understand that your Fetch app is getting stuck on the photo upload step. To help you better, could you tell me if you are using WiFi or mobile data when this happens? Also, have you tried any troubleshooting steps so far?

Meanwhile, here’s a straightforward way to try fixing this issue on your iPhone running iOS 18.7.1:

1. Check Your Internet Connection: Sometimes WiFi networks can cause delays. Try switching from WiFi to mobile data or vice versa to see if the upload progresses.

2. Restart the App: Close the Fetch app completely by swiping it away from your recent apps, then open it again.

3. Restart Your iPhone: A quick reboot can often clear up temporary glitches.

4. Update the App: Make sure you have the latest version of Fetch from the App Store.

5. Reinstall the App: If the problem persists, delete the Fetch app from your iPhone and reinstall it from the App Store. This clears any cached errors that might be causing the issue.

6. Check Permissions: Ensure that Fetch has permission to access your camera and photos. You can verify this by going to Settings > Fetch and making sure Camera and Photos access are enabled.

Try these steps in order, and let me know which ones you have already tried or if the problem continues. I’m here to walk you through the next steps if needed!

Are you comfortable trying these now?

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