Hi there! I understand you're experiencing crashing issues with the GB News app. Let's work through this together to find a solution. Could you tell me a bit more about what's happening? For example, when did you first notice the app crashing, and does it happen at a specific time or when you try to access certain content?

This information will help me assist you better!

Started freezing a few weeks ago on tv every time we access it

Thanks for sharing that information! It sounds like the app has been freezing for you for a while now. Let's see if we can address this issue step-by-step.

1. Check Your Internet Connection: Make sure your TV is connected to a stable internet connection. If possible, try to switch from Wi-Fi to a wired connection for better stability.

2. Restart Your TV: Sometimes a simple restart can resolve freezing issues. Unplug your TV from the power source, wait for about 30 seconds, and then plug it back in.

3. Update the App: Ensure that you have the latest version of the GB News app. Check your app store for any available updates.

4. Clear the Cache: If your TV allows it, try clearing the cache of the GB News app. This can help if there are corrupted files causing the freezing.

5. Reinstall the App: If the problem persists, you might want to uninstall and then reinstall the GB News app on your TV. This can refresh everything and clear out any potential issues.

6. Check for System Updates: Ensure your TV's software is updated. Sometimes system updates include fixes for app performance issues.

If you've tried any of these steps already, please let me know, and we can dig deeper into more advanced solutions. Also, if you find that this issue is affecting other users as well, this might point to a broader problem with the app or service, and we'd need to monitor that.

Are you satisfied with the solutions I've provided so far, or is there anything specific you’d like to focus on?