Hi there! I see that your GB News app is freezing on your Android device. I’d like to help you get that sorted out. To start off, can you tell me if the app freezes immediately when you open it, or does it happen after watching for a while? Also, have you tried any fixes like restarting the app or your device?

Meanwhile, here’s a straightforward approach we can try to fix the freezing issue:

1. Force Close and Restart the App
On Android 10, go to Settings > Apps > GB News > Force Stop. Then reopen the app to see if it runs smoothly.

2. Clear the App Cache
Sometimes stored cache files can cause freezing. In Settings > Apps > GB News, select Storage and tap "Clear Cache" (not Clear Data yet, as that removes login info).

3. Check for App Updates
Open the Google Play Store, search for GB News and make sure you have the latest version installed. App updates often fix bugs that cause freezing.

4. Restart Your Device
A simple reboot can clear system glitches.

If the freezing continues after these steps, please let me know. We can then look into deeper options, such as reinstalling the app or checking your device’s memory and network connection, which sometimes affect app performance.

Are you happy to try these steps first?