Hi! I understand your GB News app is showing a “no internet connection” message even though other apps are working fine, and you’ve already tried uninstalling and reinstalling it. Thanks for sharing that—it helps narrow it down.

To help you better, could you confirm a couple of things? Are you connected via Wi-Fi or mobile data when this happens? Also, is this issue consistent whether you switch between Wi-Fi and mobile networks?

In the meantime, here are some steps we can try tailored for your Android device:

1. Check Date and Time Settings: Make sure your device has the correct date and time set, ideally on automatic. Incorrect settings can cause connection errors with some apps.

2. Clear App Cache and Data:
- Go to your device’s Settings > Apps > GB News
- Select Storage
- Tap Clear Cache first, then Clear Data (note this may log you out)
- Restart the app and see if it connects.

3. Check App Permissions:
- Still in Settings > Apps > GB News > Permissions, confirm it has permission to access the network and storage.

4. Reset Network Settings: Sometimes app-specific connectivity issues can relate to device network settings:
- Go to Settings > System > Reset options
- Choose Reset Wi-Fi, mobile & Bluetooth
- Reconnect to your network and try the app again.

5. Check for GB News App Updates: Make sure you have the latest version of the app from the Play Store. Developers often fix bugs causing connectivity issues.

6. Test with Mobile Data: If you’re on Wi-Fi, try switching to mobile data, or vice versa, to see if the app behaves differently. This can help identify if it’s related to your network.

If none of these work, it might be an app-specific issue on their end or a compatibility issue with WebKit on Android 10. I can also check if there are any known outages or recent updates causing this. Would you like me to do that?

Let me know how it goes with these steps or if you notice anything else unusual!