Hi there! I can understand how concerning it can be when your Frameo frame isn't able to detect your Wi-Fi while others are visible. Let’s work together to troubleshoot this issue.

First, can you let me know if your Wi-Fi network is set up to use the standard 2.4 GHz frequency? While many devices support both 2.4 GHz and 5 GHz networks, some Wi-Fi photo frames, including Frameo, may not be able to detect the 5 GHz band.

If your Wi-Fi is indeed using 5 GHz, you might want to switch to the 2.4 GHz band. Feel free to check your router settings for this. Here’s how to proceed:

1. Access your router settings: You usually do this by entering your router's IP address into your web browser. Common IPs include 192.168.1.1 or 192.168.0.1. You’ll need to log in, typically with an admin username and password.

2. Check wireless settings: Look for options related to ‘Wireless’ or ‘Wi-Fi’ settings, then check whether you have both 2.4 GHz and 5 GHz networks enabled.

3. Enable 2.4 GHz: If the 2.4 GHz network isn't enabled, turn it on, and you may want to set it up with a different SSID (name) from the 5 GHz to avoid confusion.

4. Reconnect your Frameo Frame: After adjusting your settings, try to reconnect your Frameo frame to the newly accessible 2.4 GHz Wi-Fi network.

If you're still facing issues after this, we may need to look into the Frameo settings or connection issues further. You can refer to this guide regarding Wi-Fi problems on Frameo here.

Let me know how it goes! Are you satisfied with the solution I provided?