Hi there! I'm here to help you with your GB News app issue on your EETv. Can you tell me a bit more about what’s happening? Is the app crashing, freezing, or are you encountering a different issue altogether?

Once I have more details, I can guide you through some troubleshooting steps!

App selects OK and displays the programme menu but then just endless revolving loading motif

Thank you for that information! It sounds like you're running into a common issue where the GB News app is getting stuck on the loading screen. Let's try a few steps to see if we can resolve this.

1. Force Stop the App:
- Go to your EETv settings.
- Find the "Apps" or "Applications" section.
- Locate the GB News app and select it.
- Click on "Force Stop" to close the app completely.

2. Clear Cache (if applicable):
- In the same app settings, look for an option to "Clear Cache" or "Clear Data." This can help remove any temporary files that might be causing the issue.

3. Reboot Your EETv:
- Sometimes a simple reboot can fix many problems. Turn off your EETv, wait for about 30 seconds, and then turn it back on.

4. Check for Updates:
- Make sure that both your EETv and the GB News app are up to date. Look for any available updates in the settings.

5. Reinstall the App:
- If none of the above solutions work, you can try uninstalling the GB News app and then reinstalling it from the app store.

After trying these steps, see if the app loads properly without getting stuck. If you're still experiencing issues, let me know, and we can look into other solutions together! Are you satisfied with the solutions I provided?

Cannot locate a force stop option

It seems that EETv may not have a clear option for force-stopping apps. Let’s try a few other methods to potentially resolve the loading issue with the GB News app. Here’s what you can do next:

1. Restart Your EETv: This is a simple yet effective step. Just turn off your device, unplug it for about 30 seconds, and then plug it back in and turn it on again. This can help refresh the system.

2. Check for System Updates:
- Navigate to your EETv settings and look for the "System" or "Software Update" section. Make sure your device is running the latest version. If there’s an update available, install it.

3. Uninstall and Reinstall the GB News App:
- Go to the applications on your main menu and find GB News.
- Uninstall the app.
- After it has been uninstalled, go back to your app store and search for GB News to reinstall it.

4. Network Connection: Sometimes a poor internet connection might cause loading issues. Make sure your EETv is connected to a stable network. You can also try switching between Wi-Fi and mobile data if applicable.

5. Launch Other Apps: To check if it’s a system-wide issue, try launching another app. If other apps are functioning well, it points towards a specific issue with the GB News app itself.

If you still have trouble after trying these steps, let me know, and we can explore further options or consider contacting higher-level support through GB News at [email protected]. How's that sounding? Are you satisfied with the solutions I provided?