Hi! I see you're having trouble logging into the GB News app. To help you better, could you tell me a bit more about what happens when you try to log in? For example:

- Are you getting any error messages?
- Is the app freezing or crashing at the login screen?
- Have you tried resetting your password or anything else so far?

Once I have a clearer picture, I can guide you through some steps to get you back in smoothly.

when the feed is up the video screen is always blank

Thanks for sharing that the video screen is blank when the feed is up. Let's try to get that sorted out.

Here are some steps to work through:

1. Check your internet connection: A weak or unstable connection can cause video not to load properly. Try switching to a different Wi-Fi network or use a wired connection if possible.

2. Restart the GB News app: Close the app completely and then reopen it. This clears temporary glitches that might cause video playback issues.

3. Clear the app cache (if possible) or browser cache: Since you mentioned your device is using WebKit on Windows 10, if this is a browser experience, clear your browser cache and cookies, then reload the page.

4. Update the app or browser: Make sure your GB News app or browser is up to date. Sometimes outdated versions have glitches that are fixed by updates.

5. Disable browser extensions temporarily: Some extensions can interfere with video playback.

6. Try a different browser: Since your current device uses WebKit, see if the issue persists in another browser like Chrome or Firefox.

7. Adjust any VPN or firewall settings: Sometimes network filters block video streams, so check if any security software might be interfering.

If these don’t fix the issue, it may be a wider problem with the GB News stream itself or specific to WebKit/Windows 10 compatibility. I can look up if others are reporting similar issues recently.

Would you like me to check for any current known issues or provide more advanced troubleshooting steps? Also, you can view a video walkthrough on fixing GB News app issues here for some guided help1.

Are you happy to try these steps now?