[GB News] Web page not available in the middle of reports

T
9 months ago In GB News
Web page not available in the middle of reports

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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9 months ago

Hi there! I understand that you’re experiencing the GB News app webpage becoming unavailable specifically in the middle of reports. Let’s get this sorted for you. To start, could you tell me if this happens consistently during every report or only occasionally? Also, are you using the GB News app or accessing the website through the WebKit browser on your Android 10 device?

While I await that info, here are some initial steps you can try that often resolve streaming or page loading interruptions:

1. Check your internet connection: Ensure you have a stable Wi-Fi or mobile data connection. Sometimes, temporary glitches in connectivity cause pages to stop loading midstream.

2. Clear the browser cache: Since you’re on WebKit browser, go to your browser settings and clear cached data for GB News. This can help fix corrupted temporary files.

3. Close background apps: Running many apps at once can slow down your device and interfere with streaming. Try closing apps running in the background.

4. Restart your device: A quick reboot often resolves temporary software hiccups.

If you are using the GB News app instead of the browser, updating the app or clearing its cache could help as well. Some users have found that updating to the latest version or reinstalling the app reduces these mid-report interruptions2.

Please let me know if any of those steps help or if the issue persists, along with your answers to the initial questions. That way, I can guide you with more specific next steps!

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