[Pocket FM] Player does not Player the downloaden parts

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C
Christian
9 months ago In Pocket FM
Player does not Player the downloaden parts

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hi there! I see you're having trouble with the Pocket FM app not playing the downloaded parts of your audio content. Let's get to the bottom of this.

To start, could you please confirm a couple of things for me?
1. Are the downloaded files still appearing in your library or downloads section?
2. When you try to play a downloaded part, do you get any error message or does the player just stay stuck or silent?
3. Have you checked if your device storage is sufficient and if the app has the necessary permissions?

Meanwhile, here's a step-by-step approach we can try to fix the issue:

1. Check Storage and Permissions
- Go to your Android Settings > Apps > Pocket FM.
- Ensure the app has permission to access storage.
- Check if there's enough free space on your device for playback.

2. Clear App Cache
- In the same app settings, find the option to Clear Cache (not data).
- This can fix corrupted temporary files that might block playback.

3. Restart the Device
- A simple reboot often resolves temporary glitches.

4. Re-download the Content
- Sometimes the downloaded files might be corrupted. Delete and try downloading the problem files again.

5. Update or Reinstall Pocket FM
- Check if you have the latest version of Pocket FM installed.
- If the problem persists, uninstall the app and reinstall it from the Google Play Store.

If after these steps, the downloaded audio still won't play, there could be an account sync or server issue. In that case, logging out and back in might help, or reaching out directly to Pocket FM support at [email protected] for assistance.

Let me know what you find from those initial checks, and we can move forward! Are you satisfied with this initial solution, or would you like me to guide you through some of these steps in detail?

C
Christian
9 months ago

Player does not Player the downloaden parts

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