Hi there! I see you're experiencing issues with the grid pattern format on your DreamFace creations, along with audio playing but the video being choppy and out of sync. I'd love to help get this sorted out for you.

To start, could you let me know if this happens with all your DreamFace projects, or just specific ones? Also, are you working on newly created videos or older ones that suddenly started showing this problem? This info will help me tailor the troubleshooting.

In the meantime, here are some initial steps that often help with video and audio sync issues in DreamFace:

1. Restart the DreamFace App: Sometimes, simply closing and reopening the app can reset any temporary glitches affecting playback.

2. Check Your Video Export Settings: Ensure that the frame rate and audio sample rate settings match. A mismatch can cause the video to look choppy and the audio to get out of sync.

3. Re-upload the Audio Track: If your project allows, try removing and then re-adding the audio to the video timeline. This can help with lip-sync alignment.

4. Clear Cache or Temporary Files: Some playback issues can be related to cached data. Within DreamFace’s settings, look for options to clear cache or storage and try that.

5. Update the App: Make sure you are running the latest version of DreamFace. Updates often fix bugs related to playback and synchronization.

6. Test Export on Another Device: Since you're on Windows 10 and using a WebKit browser, try playing the exported video on a different media player or device to see if the issue persists. This helps rule out device-specific performance problems.

If these steps don’t resolve it, we can dive deeper—maybe check for more advanced settings related to grid patterns or lip sync accuracy within the app. Also, DreamFace’s AI lip sync sometimes needs fine tuning for complex grid layouts.

Would you mind telling me more about your current setup—are you using the DreamFace app on your Windows device directly, or through a browser? Also, have you tried any of the above steps already?

Looking forward to your response so we can get your videos crisp and perfectly synced!