[NewsBreak] Calender for crime news not the correct dates of month

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Tammy Barton
7 months ago In NewsBreak
Calender for crime news not the correct dates of month

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Pierre

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7 months ago

Hi! I understand you’re seeing incorrect dates on the calendar for crime news in the NewsBreak app on your iPhone with iOS 18.7.1. Let’s try to get to the bottom of this.

First, can you tell me more about what exactly is wrong with the dates? For example:
- Are the news articles showing dates that don’t match the actual day of the crime?
- Is the calendar view inside the app showing wrong dates or the notifications related to crime news?
- Does this happen with all crime news or just some locations or dates?

Meanwhile, here are some initial steps you can try that often resolve date-related display problems:

1. Check the device date and time settings
Go to Settings > General > Date & Time and make sure “Set Automatically” is enabled. An incorrect device clock can cause app dates to display incorrectly.

2. Force close and restart the NewsBreak app
Swipe up from bottom (or double-click Home if available), find NewsBreak, swipe it away to close, then reopen.

3. Update the app
Go to the App Store, check if there’s an update for NewsBreak, and install it.

4. Reinstall the app
If the above don’t help, try deleting the NewsBreak app and reinstalling it. This removes corrupted cached data.

5. Check app permissions and locale settings
In Settings > NewsBreak, verify permissions like location and notifications. Also check Language & Region settings in the device to make sure your locale matches your calendar preferences.

If these steps don’t fix the problem, it might be a bug with the NewsBreak app’s calendar integration or a server-side issue affecting crime news timestamps. Let me know what you find from these steps and the additional details. I’m here to help get this sorted for you!

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