[Propel] Where do I find the 4 digit PIN on my card?

L
Laura Miller
1 month ago In Propel
Where do I find the 4 digit PIN on my card?

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
1 month ago

Hi! Thanks for reaching out. Just to clarify before I guide you: Are you asking where to find the 4-digit PIN that comes with your Propel EBT card? Or are you looking to set or change your PIN using the Propel app?

Typically, for Propel EBT cards, the 4-digit PIN isn't printed on the card itself for security reasons. Instead, you usually set it yourself when you activate the card, or you can change it by calling the customer service number on the back of the card.

Here’s a quick rundown of what you can do:

1. Check the back of your EBT card: There should be a customer service phone number.
2. Call that number: Follow the automated prompts to either set up a new PIN or retrieve/reset your existing PIN.
3. Set your 4-digit PIN: You'll be prompted to create one if it’s your first time or change it if needed.

The Propel app itself does not display your PIN for security, but it may allow you to change it by following the instructions within the app or redirecting you to the customer service line.

If you haven’t set your PIN yet or forgot it, calling customer service is the safest and most straightforward method.

Would you like me to walk you through changing or setting your PIN using the Propel app or provide more details on calling the support number?

Leave a comment