Hi! I understand that your Propel app is showing only $76 available for payment instead of the full SNAP amount of $272. Let’s get this sorted out.

Just to clarify first:
- Is the $272 supposed to be your total SNAP balance reflecting your current monthly benefits?
- Has your SNAP balance recently changed or been partially used?
- Does the $76 show up as a current available balance, or could it be a separate payment limit?
- Have you checked your transaction history in the Propel app to see if some of the benefits have already been spent or allocated?

Sometimes, the full SNAP amount might not appear as available if a portion has been used or there’s a system delay updating the balance. The app lets you track transactions, so checking your recent spending can help clarify. Here’s a step-by-step approach that might help:

1. Open your Propel app and go to the SNAP balance section.
2. Review your recent transaction history carefully to confirm if part of the $272 has been spent.
3. If the history does not show transactions that would reduce the balance to $76, try refreshing the app or logging out and back in to update the balance information.
4. Check for any alerts or notices in the Propel app regarding your SNAP benefits—sometimes there can be changes due to renewals or adjustments.
5. If you still see a mismatch, check your SNAP balance by other methods like calling your state’s EBT customer service or using the official EBT website for your state to cross-verify.

If after all this, the $272 still doesn’t show correctly, there may be a sync issue with the app or an update from the SNAP system that hasn’t reflected yet.

Would you like me to guide you through checking the transactions in the Propel app? Or if you prefer, I can also help explain how to verify your SNAP balance directly via EBT services?

Let me know what you have tried so far or if you need assistance with any of these steps!